Mission Impact
Our mission to serve children and families has been at the forefront of our endeavors. This year, we proudly served nearly 6,000 children through over 53,000 visits, delivered in person, virtually, or by phone. We also received 2,982 new referrals, a testament to the growing need for our services.
Services recap
Children served:
Hours of service:
New Referrals:
Waiting for assessment:
- 4,075 (as of March 31, 2025)
Waiting for treatment:
- 479 (as of March 31, 2025)
Client visits
Total visits:
Visits by type:
- In-person: 44,197
- Telephone: 5,784
- Virtual: 3,706
Visits by service:
- Speech-Language Therapy: 27,490
- Occupational Therapy: 12,736
- Physiotherapy: 5,306
- Social Work: 2,327
- Recreation Therapy: 1,575
- Other: 4,259
Regional impact
Client breakdown by municipality:
- St. Catharines: 1,727
- Niagara Falls: 1,076
- Welland: 912
- Fort Erie: 392
- Thorold: 433
- Grimsby: 301
- Lincoln: 311
- Port Colborne: 209
- West Lincoln: 189
- Pelham: 185
- Niagara-on-the-Lake: 91
- Wainfleet: 46
- Other: 33